5-Step Outbound Cadence Template
A ready-to-use 5-step multi-channel outbound cadence with timing, channels, and message frameworks for each step.
This cadence is designed for mid-market B2B outreach targeting director-level and above prospects. It uses three channels (email, phone, LinkedIn) over 14 days.
Cadence Overview
| Step | Day | Channel | Purpose | Time to Execute |
|---|---|---|---|---|
| 1 | Day 1 | Email + LinkedIn | Open the conversation, send connection request | 5-8 min |
| 2 | Day 3 | Phone | Live conversation attempt, voicemail if no answer | 3-5 min |
| 3 | Day 6 | Provide value with a relevant resource | 3-5 min | |
| 4 | Day 10 | Phone + LinkedIn message | Second call attempt, LinkedIn follow-up | 5-7 min |
| 5 | Day 14 | Breakup email, close the loop | 2-3 min |
Step 1: Opening Email + LinkedIn Connect (Day 1)
Email subject: {{specific_pain_point}} at {{company}}
Email body:
Hi {{first_name}},
I noticed {{company}} recently {{trigger_event}}. Teams in that position often run into {{specific_challenge}} within a few months.
We worked with {{reference_company}} when they hit the same wall, and they were able to {{specific_result_with_number}}.
Would a 15-minute call this week make sense to see if something similar could work for you?
LinkedIn connection request (same day):
Hi {{first_name}}, I work with {{persona_type}} teams and came across {{company}}. Would love to connect.
Rules:
- Email is under 80 words
- Contains one trigger event specific to the prospect
- Contains one proof point with a number
- LinkedIn note is under 200 characters
- No pitch in the LinkedIn request
Step 2: Phone Call (Day 3)
Call framework:
Hi {{first_name}}, this is [your name] from [company]. I sent you an email a couple of days ago about {{pain_point}}.
[Pause for response]
The reason I’m calling is that we’ve been helping teams like yours at {{reference_company}} with {{specific_challenge}}, and they saw {{result}}. I wanted to see if that’s something on your radar.
If voicemail:
Hi {{first_name}}, this is [your name] from [company]. I sent you an email about {{pain_point}} at {{company}}. I’ll follow up with another email, but if you want to chat, my number is [number]. Talk soon.
Rules:
- Voicemail is under 25 seconds
- Reference the email you already sent
- Leave voicemail only on the first call attempt
- Log the call outcome immediately in CRM
Step 3: Value-Add Email (Day 6)
Email subject: Re: {{original_subject}}
Email body:
{{first_name}},
I came across this {{resource_type}} that I thought might be relevant to you, regardless of whether we connect.
{{resource_description_in_one_sentence}}
Here’s the link: {{resource_url}}
Let me know if it’s helpful. Happy to walk through how it applies to {{company}}‘s situation.
Rules:
- The resource is genuinely useful (not a product demo link)
- No hard pitch in this email
- Use “Re:” to keep it in the same thread
- Resource links to a blog post, benchmark, or guide
Step 4: Second Call + LinkedIn Message (Day 10)
Call framework: Same as Step 2, but reference the resource you shared in Step 3.
LinkedIn message (if connected):
Hey {{first_name}}, sent you a couple of emails over the past week about {{topic}}. Curious if {{pain_point}} is something your team is dealing with right now, or if the timing is off?
LinkedIn message (if not connected):
Send an InMail with the same message as above.
Rules:
- Do not leave a second voicemail
- LinkedIn message is casual and question-based
- Keep the LinkedIn message under 50 words
Step 5: Breakup Email (Day 14)
Email subject: Closing the loop
Email body:
{{first_name}},
I’ve reached out a few times and I know you’re busy, so I won’t keep pinging.
If {{pain_point}} becomes a priority, I’m easy to find. I’ll also keep an eye on {{company}} and reach out if I spot something relevant.
All the best, {{signature}}
Rules:
- No guilt or passive aggression
- Keep it under 50 words
- Leave the door open for future outreach
- Mark the contact for re-engagement in 90 days
Performance Benchmarks
Track these metrics to evaluate cadence effectiveness.
| Metric | Target | Below Target |
|---|---|---|
| Step 1 email open rate | > 50% | < 35% |
| Overall reply rate | > 12% | < 6% |
| Positive reply rate | > 4% | < 2% |
| Connect-to-meeting rate | > 8% | < 3% |
| Cadence completion rate | > 85% | < 70% |
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